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Highly experienced and award winning Service, UX, UI and Digital Designer transforming businesses using HCD principles and contextual research to deliver engaging and innovative solutions in the service-digital continuum.
With a rich range of project experience I have worked in diverse sectors with top tier global corporations and start-ups in the USA, Europe, China and Australia.
I work within teams using HCD, Agile, Scrum and Kanban methodologies, always advocating a lean approach to service design, UX design and software development.
I enjoy disruptive business transformation working to deliver seamless omni-channel experiences that create experience, service and brand equity.
I have a proven track record in successful boot-strapping, scaling and I'm willing to put my money on the table as an angel investor.
As an academic I developed the first BFA/MFA in Service Design in the USA and ground breaking undergraduate and postgraduate curricula in HCD, Product Design, Experience Design, Innovation & Design Management in the UK, USA and SE Asia.
Interests and experience in delivering:
Service Design
Business Transformation
UI Design
UX Design
User Centred Design
Ethnography
Anthropology
Insights
Rapid Prototyping
User Testing
Co-Design Workshops
Human Centred Design Methods (LUMA)
Web & Digital Tech
Internet of Things
Strategy & Planning
Disruptive Innovation
Incremental Innovation
Open Innovation
Collaborative Design
Entrepreneurship
Start-Ups
Product Design
Product Identity
Branding & Identity
Design Strategy
Semantics
Design Guidelines
Agile
I use:
Adobe Creative Cloud
Omnigraffle
Axure
Sketch
Slack
Trello
Jira
Invision
Google Docs
Dropbox Enterprise
Keynote, Prezio, PPT
Legal bit: All views are my own and copyright remains with the originators of any share stories.
